Privacy Policy

Privacy Policy

Last Updated: May 25, 2026

This Privacy Policy describes how Artigiani del Re collects, uses, stores, and protects the personal data of users who visit the website www.artigianidelre.com or make purchases through the e-commerce site.

1. Data Controller

COVIELLO GERARDO
VAT Number: IT16099791002
Registered Office: Via Vincenzo Gemito 1/I, 80127 Naples (NA), Italy
Privacy Email: info@artigianidelre.com
Certified Email (PEC): gerardocoviello@legalmail.it

2. Types of Data Collected

The site may collect and process the following categories of personal data:

• first name and last name;
• shipping and billing address;
• email address;
• phone number, if provided;
• tax data for invoicing;
• order-related information;
• purchase history;
• wishlist and customer account preferences;
• technical browsing data;
• IP address;
• data collected through cookies and tracking tools;
• data related to site usage and marketing interactions.

3. Purposes of Processing

Personal data is processed for the following purposes:

• order and shipping management;
• payment processing;
• customer service and post-sale support;
• returns and refunds management;
• tax, accounting, and legal compliance;
• customer account creation and management;
• wishlist and e-commerce functionality management;
• fraud prevention and site security;
• statistical analysis and site improvement;
• marketing, newsletters, and promotional communications with prior consent;
• advertising and remarketing activities through third-party platforms with prior consent.

4. Legal Basis for Processing

The processing of personal data is based on one or more of the following legal bases:

• performance of a contract or pre-contractual measures;
• compliance with legal obligations;
• legitimate interest of the data controller;
• user consent, where required.

5. Shopify and Third-Party Providers

The e-commerce site is hosted on the Shopify platform, which provides technical infrastructure, checkout, order management, and related services.

Personal data may be shared with third-party providers necessary for service management, including:

• Shopify;
• payment providers;
• PayPal;
• Shopify Payments;
• couriers and shipping companies;
• email marketing tools;
• analytics and advertising tools;
• installed Shopify apps;
• technical and hosting providers.

6. Payments

Payments can be managed via Shopify Payments, PayPal, Shop Pay, Apple Pay, Google Pay, bank transfer, and other methods potentially available during checkout.

Payment information is processed directly by the respective providers according to their security and privacy policies. Artigiani del Re does not store full payment card details.

7. Newsletter and Marketing

Users can subscribe to the newsletter to receive commercial communications, promotions, updates, and exclusive brand content.

Newsletters and marketing communications are sent only with the user's prior consent.

Users can revoke their consent at any time via the unsubscribe link in the emails or by writing to info@artigianidelre.com.

8. Cookies and Tracking Tools

The site uses technical, analytics, and marketing cookies to improve user experience, analyze traffic, and offer personalized content.

Tools that may be used include:

• Shopify Customer Privacy;
• Shopify Analytics;
• Google Analytics;
• Meta Pixel;
• advertising and remarketing tools;
• any future Shopify-compatible marketing tools.

Non-technical cookies are activated with the user's prior consent where required by applicable law.

9. Transfers Outside the EU

Some technical or commercial providers may process personal data outside the European Economic Area.

In such cases, processing occurs in compliance with the safeguards provided by the GDPR, including standard contractual clauses, adequacy decisions, or other applicable legal instruments.

10. Data Retention

Personal data is retained for the time necessary for the purposes for which it was collected and subsequently for the period required by tax, accounting, legal obligations, or for the protection of the data controller's rights.

Marketing data is retained until consent is withdrawn or the user objects.

11. User Rights

Users can exercise the rights provided by EU Regulation 2016/679 (GDPR), including:

• right of access;
• right to rectification;
• right to erasure;
• right to restriction of processing;
• right to object;
• right to data portability;
• withdrawal of consent;
• right to lodge a complaint with the competent authority.

Requests can be sent to info@artigianidelre.com.

12. Data Security

Artigiani del Re adopts reasonable technical and organizational measures to protect personal data from unauthorized access, loss, disclosure, or misuse.

However, no computer system or online transmission can be considered completely secure.

13. Changes to this Policy

This Privacy Policy may be updated at any time due to regulatory, technical, or commercial needs.

The updated version will be published on the e-commerce site.